Job Overview The Senior Enterprise Risk Analyst is expected to leverage their subject matter expertise in risk management when acting as business partner to our colleagues in the first line of responsibility, performing their daily Risk&Control Activities (RCA) in accordance with company policy and procedures. The selected candidate will assist in the development and preparation of management-level reporting from a second line oversight perspective to members of the Executive Leadership...
Job Overview Oversees a Quality Control team to manage all aspects of Quality Control from loan documentation and funding to file audits. The incumbent manages relationships with external Quality Control. The function is primarily responsible for performing targeted quality control reviews of servicing data, processes, activities, and interactions between Citadel and our members. The Servicing Assistant Manager will be the main contact person for pre-funding and post-closing audits. The supervisor...
Function Incumbent will create and manage the customer experience by determining the types of accounts and/or services needed to meet their individual financial needs. Incumbent will drive sales through service by developing a positive customer experience and proactively seeking ways to build and expand customer relationships in order to contribute toward the organization’s success. This customer-facing role involves assisting customers with a variety of routine and complex financial transactions, including,...
Job Overview The credit union’s AML/BSA Officer is responsible for ensuring the organizations daily compliance with the Bank Secrecy Act, USA Patriot Act, OFAC, and all other applicable anti-money laundering laws (collectively the AML/BSA program). This individual will provide direction and decisions regarding banking regulations and procedural guidelines to business units on transactional, documentation, and government reporting issues (specific to the existing AML/BSA program). Finally, the individual will be responsible...
Job Overview The Director of Card Portfolios is responsible for the management, growth, and optimization of Citadel’s debit and credit card portfolios. This role is crucial in driving the strategic direction and financial success of our debit and credit card businesses, while ensuring our card programs remain competitive, profitable, while meeting member expectations and regulatory requirements. Responsibilities Lead the development and enhancement of credit and debit card products, features, and...
Function Incumbent will create and manage the customer experience by determining the types of accounts and/or services needed to meet their individual financial needs. Incumbent will drive sales through service by developing a positive customer experience and proactively seeking ways to build and expand customer relationships in order to contribute toward the organization’s success. This customer-facing role involves assisting customers with a variety of routine and complex financial transactions, including,...
Job Overview The Director of Card Portfolios is responsible for the management, growth, and optimization of Citadel’s debit and credit card portfolios. This role is crucial in driving the strategic direction and financial success of our debit and credit card businesses, while ensuring our card programs remain competitive, profitable, while meeting member expectations and regulatory requirements. Responsibilities Lead the development and enhancement of credit and debit card products, features, and...
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