Job Description Job Description About Community Corporation of Santa Monica Community Corp is a non-profit organization that restores, builds, and manages affordable housing for working families of modest means. Since our inception in 1982, we have rehabilitated and constructed nearly 2,071 homes. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica and the greater Westside region, making these communities more inclusive, caring, and environmentally sustainable. Position Overview The Full-time Resident Manager ensures that his/her assigned properties are managed effectively, and Community Corp.’s residents are well served. Resident Managers must regularly interact with Community Corp. staff and tenants/residents and manage and address all issues that arise at the assigned properties in a timely manner. The Full-time Resident Manager must be able to income qualify applicants for affordable rental housing where rents and incomes are restricted by government programs, including but not limited to the Low-income Housing Tax Credit (LIHTC) program, California Department of Housing and Community Development (HCD), and other local jurisdictions by gathering appropriate data/documentation from applicants, and verifying the accuracy of such data/documentation. The Full-time Resident Manager will also be responsible for processing and completing annual resident income recertification paperwork. Resident Manager must be able to promptly, thoroughly and accurately complete paperwork for applicants and residents to ensure compliance with regulatory agreements. Compensation and Benefits The compensation is $22.00 an hour. The Full-time Resident Manager is eligible for the following benefits: Medical insurance Dental and vision insurance 403b retirement plan 4 weeks of paid vacation 120 hours of sick time Paid holidays Paid sick leave Mileage reimbursement Unit Included Paid Utilities Sign on Incentive Essential Position Responsibilities Timely collection of rent and delivery to the main office Pick up prepared notices and post promptly Enforce landlord rules, lease provisions and parking agreements Ensure compliance with Fair Housing Laws Prepare detailed written reports of accidents, injuries, or incidents on the properties and submit them to the corporate office Oversee the assigned properties including writing and submitting work orders and follow-up on requested maintenance Provide excellent customer service to residents, staff and vendors; promptly resolve issues and concerns Assist with move-in/move-out administration Ensure that the Property Supervisor remains informed about the properties and any issues or problems and prepare and deliver any required documentation and reports Maintain curb appeal of the properties Perform regular risk management assessments of the properties (by walking through the properties on a daily basis) Proactively seek to resolve tenant/resident concerns quickly Maintain resident rosters and parking plans Reside at the assigned property (if applicable) Monitor pool water levels (if applicable) Oversee community room scheduling and maintenance (if applicable) Ability to reside at the assigned property Please note Community Corp. has a NO pet policy. Other responsibilities as assigned from time to time Essential Compliance Responsibilities Pre-qualify applicants according to the regulations dictated by various funding programs for affordable housing such as LIHTC and HCD Prepare and verify applicants move-in files Prepare and review household’s annual re-certifications Assist and help prepare for audits by funding agencies Maintain organization of applicant and resident files For households with Section 8 vouchers, complete paperwork and follow processes File, scan, copy and mail third party verifications Contribute to team efforts by assisting when needed Skills Certification to lease properties financed with low income housing tax credits preferred Must be detail oriented and organized and able to produce timely and accurate documents Able to work on multiple projects simultaneously Excellent written and verbal communication Excellent math skills Knowledge of fair housing rules and regulations, relevant California statues and rent control requirements as they apply to the leasing of rental housing for low income applicants Strong information technology skills in Microsoft Word and Excel; knowledge of Access or YARDI a plus, but not required Education and Experience A high school diploma/GED and/or equivalent work experience; some college preferred Must have at least five years’ experience as an onsite resident manager with affordable housing programs and leasing experience Travel Requirements Travel primarily in Santa Monica and surrounding areas to visit properties in the Community Corp. portfolio, including visiting the corporate office. There will also be occasional travel outside the City for trainings and seminars. Background Check and Driving Record will be Conducted Community Corp. is an Equal Opportunity Employer Company Description Community Corp. is a Santa Monica-based non-profit organization that restores, builds, and manages affordable housing for working families of modest means. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica, making it a more inclusive, caring, and environmentally sustainable city. In short, we advance the values that Santa Monica residents share – and enrich our community. We are dedicated to providing exceptional housing opportunities. Our “Tenant Selection Criteria” guides selection and occupancy and are provided to help you understand our process. Our criteria follows required governmental regulations. These regulations may include guidelines from HUD, HCD, TCAC and City of Santa Monica. We work to meet our residents’ needs and exceed their expectations when it comes to leasing and maintaining their homes. If you are considering living in a Community Corp. residence, you can rest assured we’ll be there for you when you need us. Our entire team strives to conduct ourselves honestly, ethically, and in accordance with Fair Housing principles. We increase and improve Santa Monica’s affordable housing stock. Since our inception in 1982, the Housing Restoration and Production Department has managed the rehabilitation and construction of nearly 2,071 affordable homes. We oversee the acquisition of property, develop conceptual proposals, secure financing, and manage construction. In all of our properties, we strive to construct housing that is at the forefront of architectural innovation and environmental sustainability. We preserve historic buildings and construct new housing that is sensitive to the surrounding area’s scale and style, working to improve neighborhoods and strengthen communities. Company Description Community Corp. is a Santa Monica-based non-profit organization that restores, builds, and manages affordable housing for working families of modest means. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica, making it a more inclusive, caring, and environmentally sustainable city. In short, we advance the values that Santa Monica residents share – and enrich our community.\r\n\r\nWe are dedicated to providing exceptional housing opportunities. Our “Tenant Selection Criteria” guides selection and occupancy and are provided to help you understand our process. Our criteria follows required governmental regulations. These regulations may include guidelines from HUD, HCD, TCAC and City of Santa Monica.\r\n\r\nWe work to meet our residents’ needs and exceed their expectations when it comes to leasing and maintaining their homes. If you are considering living in a Community Corp. residence, you can rest assured we’ll be there for you when you need us. Our entire team strives to conduct ourselves honestly, ethically, and in accordance with Fair Housing principles.\r\n\r\nWe increase and improve Santa Monica’s affordable housing stock. Since our inception in 1982, the Housing Restoration and Production Department has managed the rehabilitation and construction of nearly 2,071 affordable homes. We oversee the acquisition of property, develop conceptual proposals, secure financing, and manage construction. In all of our properties, we strive to construct housing that is at the forefront of architectural innovation and environmental sustainability. We preserve historic buildings and construct new housing that is sensitive to the surrounding area’s scale and style, working to improve neighborhoods and strengthen communities.