Job Description Job Description PLEASE READ THE ENTIRE JOB DESCRIPTION AND FOLLOW THE INSTRUCTIONS AT THE END. Why go to a 9-5 when you can work with people and have a flexible schedule? We Are: A corporate housing provider of furnished housing for mid term rentals to companies, traveling medical professionals, business men and women, individuals and families on a mid-term basis. We Are Looking For: Someone who is energetic with a positive attitude. You should have strong customer service skills, a real estate background, tech savy, detail oriented and love going the extra mile. You’ll Enjoy: A different routine everyday and working with people. You Must Be: Good with people, tech savvy, customer centric and detail oriented. There will also be occasional nights and weekends. Your Next Steps Are: Read the following job description to start the application process. Job Description - Property Manager Responsible for the day-to-day operations of NPS and the overall management of assigned units including the guest’s experience, administration, quality control and property owner management. Administration - to ensure inbound requests and inquiries are handled appropriately and all paperwork is in compliance. Negotiate, prepare and enforce leases Complete all required paperwork for new guests Ensure compliance with relevant laws and regulations Enforce terms of rental agreements Enforce occupancy policies and procedures Answer the phone, respond to emails and texts Handle requests and inquiries in a timely and efficient manner Prepare and distribute monthly statements if applicable Ensure timely rent payments and collections Coordinate default proceedings Monitor and complete maintenance and repairs efficiently and cost-effectively Ensure security of premises and maintain security devices Organize incoming and outgoing inspections and prepare inspection reports Implement preventative maintenance program Guest Experience - to ensure all guests enjoy their unit, their stay and their interaction with the company and those associated with the company. Conduct orientation for new guests to the people, property and NPS system Arranging for key exchange or contactless move in Assist in making guest move in as smooth as possible Investigate and resolve guest complaints and concerns in a timely and efficient manner Maintain timely communications with guests Touring properties with potential guests when requested Delivering a 5 star experience each and every time Ensure any requested items are in place pre arrival Surprise and delight with small unexpected touches and complimentary services Quality Control - to ensure that each unit is guest ready by passing the NPS Cleaning Checklist . Coordinating the unit turn Hiring cleaners and other specialized vendors Shopping for items that need replacement Decorating Assembling furniture and hanging pictures Restock cleaning supplies Finishing touches for the unit Ensure all furnishings are clean, free of stains and in good working order Coordinating property moves from one location to another Setting up utilities and internet Opening and/or closing properties as necessary Property Owner Management - to ensure owner relationships and their properties both receive 5 star service. Develop and maintain strong relationships with property owners, ensuring open communication Create and execute marketing strategies to attract and retain tenants for owners' properties Provide regular updates on the condition of their properties, including financial performance, guest feedback, and any needed maintenance or improvements Ensure all property management agreements are up to date and properly executed Coordinate and oversee maintenance and repairs for owner properties Provide detailed monthly and quarterly financial and performance reports to property owners Key Skills and Competencies Communication Technology Customer service Organization Attention to detail If this sounds like you, please go to https://docs.google.com/forms/d/e/1FAIpQLSdrfn66f_UmpNvSofiExBEeTCnnpF8smC_zy2MT63WBxHKytg/viewform to start your application. Company Description We are a corporate housing provider of furnished housing for mid term rentals to companies, traveling medical professionals, business men and women, individuals and families. Company Description We are a corporate housing provider of furnished housing for mid term rentals to companies, traveling medical professionals, business men and women, individuals and families.