Description This position functions as an interface with patients, physicians, staff and is responsible for handling all incoming calls screening, transferring, and answering appropriately, timely, and efficiently. Takes accurate and appropriate messages. Greets patients/visitors, checks patients in and out, distributes mail, faxes, etc. Assists department with various duties as needed. In addition, this position will be responsible for obtaining all information relating to patients and facilitates, and collection and dissemination of information to the medical record and information system. Required qualifications: Customer relations experience. Preferred qualifications: Medical Assistant Certification (CMA) upon hire Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school. Experience as a receptionist in the healthcare industry or as a Medical Assistant. Experience in handling and balancing cash. MS Word, Excel and IDX experience. Experience with computers or automated scheduling. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requisition ID: 329440 Company: Providence Jobs Job Category: Patient Services Job Function: Clinical Support Job Schedule: Full time Job Shift: Day Career Track: Clinical Support Department: 7520 INTERNAL MEDICINE CA LAGUNA HILLS CLINIC Address: CA Mission Viejo 26732 Crown Valley Pkwy Work Location: Mission Heritage Medical Grp-Rheum&Infusion Ctr Workplace Type: On-site Pay Range: $23.00 - $29.08 J-18808-Ljbffr