Front Desk Coordinator - Center for Dermatology&Plastic Surgery (CDPS) Platinum Dermatology Partners – Casa Grande, AZ. Who We Are: Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 130 clinics, 350 providers, and 2200 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. CDPS Brand: Center for Dermatology&Plastic Surgery is one of the Valley’s largest and most reputable Dermatology and Plastic Surgery Centers. Founded in 2000 by Gary McCracken MD, the Center began as a Dermatology-only healthcare group delivering quality care to Valley residents. In that time, CDPS has grown to 8 locations and employs 23 Physicians and healthcare professionals specializing in Dermatology, Plastic Surgery, Mohs Skin Cancer Surgery, and Vein Surgery. Company Conformance Statements: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. The ideal Front Desk Coordinator views themselves as a _“Director of First Impressions”_. The successful candidate is friendly, professional, and has a natural talent to always put our patients first, delivering unparalleled customer service in a thriving fast-paced clinic. Duties and Responsibilities: Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepares necessary patient paperwork before the patient’s appointment. Review EMA for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in EMA. Identifies payer sources, verifies insurance eligibility, and verifies prior authorization. Recording and collecting patient copays and/or balances at check -in/out. Qualifications: Must have 1-2 years of experience working in a medical clinic. Dermatology experience is a plus. Strong customer service skills General understanding of HIPAA guidelines Exceptional multi-tasker Excellent phone skills Energetic, positive, and friendly Organized and meticulous Experience working with EMR systems. Education: High School Diploma required. Our competitive benefits package includes the following: Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time-Off Company-Paid Holidays Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity: Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. _Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks._ _No phone calls or agencies, please._ _INDLP_ Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Medical Specialty: Dermatology Schedule: Monday to Friday Experience: Medical office: 1 year (Required) Medical receptionist: 1 year (Required) EMR systems: 1 year (Required) Dermatology: 1 year (Preferred) Medical scheduling: 1 year (Required) Language: Spanish (Preferred) Work Location: In person