Job Description
Xfinity Retail Sales Consultant Apply at locations WA - Lynnwood, 3105 Alderwood Mall Blvd - Retail XFR3655 Time Type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: February 3, 2025 (30 days left to apply) Job Requisition ID: R399163 Job Summary $2,000 Sign On Bonus (subject to terms and exclusions) At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. $27.69 Hourly (Salary is $20.00 Base Targeted Commission) What you will be doing: Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment If you are a tech enthusiast and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. We are hiring immediately. Join Comcast and be a Part of Something Big. What you will need to have: High School Diploma or equivalent Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly. Perks and benefits: We offer Day-One benefits Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching. …and much more Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Skills: Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization Compensation: Base Pay: $20.00 Total Target Compensation (Base Pay plus Targeted Commission): $27.69 Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education: High School Diploma / GED (Required) Certifications: Relative Work Experience: 2-5 Years About Us At Comcast, you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. J-18808-Ljbffr