Job Description
Chase LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer GP Mobile is one of the largest Authorized T-Mobile Retailers in the US Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be We have FT and PT positions available. Se prefieren hablantes bilingües de español, pero no se requieren. Why Join Our Team? LimitlessPotential CareerGrowth ConnectedCulture Be unstoppable with us Job Overview Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training. Job Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty. Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest technology in-store. Side-by-side selling to find personalized solutions that keep our customers connected. Approaching service and sales needs with composure, integrity, and compassion. Becomes skilled with and consistently uses digital tools in interactions and onboarding. Completes training on T-Mobile in-store experience, new skills and processes. Establishes relationships with T-Mobile employees across channels to collectively own the customer experience and resolve issues. Support team initiatives and create an inclusive environment. The experience you’ll bring: Passionate customer advocate with the desire to be yourself when connecting and having fun doing it Competitive drive and proven ability to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing ideas. Effective at balancing customer needs and performance goals. 6 months of customer service and/or sales experience, Retail environment preferred. Okay. You’ve seen what we’re looking for and you’re up to the challenge. Here’s what we can offer you: Competitive base pay plus milestone bonuses Benefits for part-time and full-time associates Medical, dental and vision benefits Generous paid time-off programs Phone service discounts Serious growth potential for your career Requirements: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED Bilingual candidates encouraged to apply This is an opportunity to do something special and join a company revolutionizing the wireless industry. Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today NeverStopGrowing GP Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities We love helping our employees grow in their careers. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At GP Mobile we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. At GP Mobile, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. J-18808-Ljbffr