Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Reporting to the Assistant Director, Enterprise Applications, the Technical Analyst/Manager analyzes operational units’ processes, procedures, and policies and suggests modifications in line with strategic and operational goals. This position assesses business models and integrates them with technology, manages and facilitates the implementation of new applications as well as new functionality on existing applications, and serves as subject matter expert in the business and the applications that support it. This position may require occasional evening, weekend, and holiday hours. Essential Functions Manages and facilitates the implementation of new applications as well as new functionality on existing applications for multiple business units. Helps define IT infrastructure strategy, architecture, and processes. Interprets business rules and requisites, then translates these to functional technical system/service requirements. Analyzes business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. Assesses vendors and develops test strategies for new systems and services, acting as subject matter expert for multiple business units and applications. Manages user identity lifecycle, including onboarding, offboarding, and account updates. Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and evaluates user requests. Management Responsibilities Not responsible for supervision or oversight of others. Required Qualifications: Education and Experience Bachelor’s degree and a minimum of four years experience in IT support or an equivalent combination of education and experience. Required Qualifications: Knowledge and Skills Knowledge of all Ellucian ERP Products (Banner, DegreeWorks, ISSM, ILP) as well as StarRez, Evisions, and ISSM. Knowledge of Google Suite, MS Office Suite (Windows, Excel, Word, PowerPoint, Project, Visio). Excellent analytical, problem-solving, and technical skills. Excellent communication and customer service skills. Demonstrated ability to manage own work and outcomes independently. Knowledge of IT practices and procedures. Preferred Qualifications Understanding of the technical, business and cultural environment of higher education. Salary Minimum Starting Salary: $100,000 Maximum Starting Salary: $120,000 Note: Salary is commensurate with qualifications, experience, and skills. Union Position No Posting Information Posting Number: A774P Number of Vacancies: 1 Start Date: N/A Posting Date: 11/26/2024 EEO Statement Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Physical Activity and Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. Documents Needed to Apply Required Documents Resume Cover Letter Optional Documents Supplemental Questions Required fields are indicated with an asterisk (). Do you have a Bachelor's Degree and a minimum of four years experience in IT support or an equivalent combination of education and experience? Yes No J-18808-Ljbffr