Job Title: Senior Business Analyst We have an immediate need for a Senior Business Analyst who will be working on Customer-Facing Technology Initiatives. This is a key role on high-visibility, high business impact development projects. Candidates must be able to interact effectively with senior-level business partners, facilitate large-group discussions, proactively drive the process to reach agreement on final requirements, and actively participate in technology solutioning and cross-referencing. 6 months with likely extensions. Responsibilities include, but are not limited to: Responsible for eliciting requirements using a variety of activities and tools from business case to functional requirements, including User Stories, requirements backlog, visual references for workflows, and knowledge transfer meetings with team members. Identify gaps or inefficiencies between requirements and existing or proposed solutions and develop recommendations for improvement. Identify opportunities for workflow/process improvements and technology impacts, and work with stakeholders to jointly develop ways to enhance productivity, efficiency, and effectiveness or improve user experience through the development process and project solution. Apply domain and industry knowledge to help guide solution option analysis, working closely with technical teams. Ensure effective data design by establishing the key questions that must be answered; how customers need to interact with information to meet business requirements and align to their business processes. Participate in user and acceptance testing. Analyze user feedback and testing results, making prioritization decisions and recommendations for defect resolution, modifications, or new requirements. Collaborate with developers and subject matter experts to establish the project vision and analyze tradeoffs between usability and performance needs. Participate in trade-off analysis, development of decision making criteria and facilitation of decision process, including presentation and discussions with senior leadership. Build strong relationships within the organization to understand the business goals, the challenges to meeting the goals, and how technology is and should be used to accomplish the goals. Plan and facilitate major customer touch points including requirement definition meetings, focus groups, presentations, and interviews with internal and external stakeholders as needed to define and analyze business problems and products. Skills&Qualifications: Bachelor's degree with 3-5 years of business analysis experience Strong working knowledge of core business analysis functions (including business process analysis, roadmap development, requirement elicitation tools and techniques, e.g. JAD sessions, interviews, focus groups, workshop facilitation) Proven experience developing requirements and designs Experience with Agile methods preferred, including working directly with Product Owners to understand and prioritize enhancement requests Strong facilitator in large, cross-functional groups Strong analytic and problem-solving skills Strong oral and written communication skills Exhibits organizational savvy, business savvy, executive presence, thought partnership and ability to influence Ability to work independently, multi-task and manage time Ability to advocate for stakeholders and/or business objectives across both functional and technical domains. Contact Information: Name : Email : Phone Number : Resume : (Allows pdf or docx formats only) J-18808-Ljbffr