Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. Quality Manager – Dayton, NJ The opportunity: As a Quality Manager, you will ensure that quality standards are met and maintained by understanding, implementing, and enforcing Customer, Regulatory, and Smurfit Westrock processes, policies, and procedures. You will be accountable for internal and external quality complaint resolution, execution of audits, and ensuring efficient and smooth operations within the production facility. How you will impact Smurfit Westrock: Review, approve, and execute facility and corporate standard operating procedures for site implementation. Coordinate and execute internal, customer, supplier, subcontractor, and regulatory audits. Monitor and ensure compliance with current policies, procedures, regulatory requirements, and customer requirements. Coordinate and execute investigation of detected risks or failures, complaints, and corrective/preventative actions. Work closely with production managers to maximize product quality and reliability and minimize cost. Track, analyze, and lead initiatives for all internal quality and customer complaint issues. Determine, document, and approve site-specific or one-time occurrences such as protocols (reworks, validations, etc.), deviations (planned or unplanned), waivers, or releases for materials and products as required. Leverage enterprise technology to analyze quality complaints, track corrective and preventive actions, and use data to isolate and track defective parts per million, over shipments, and resolve issues related to rejected products when applicable. Execute facility improvement initiatives as determined from performance data. Lead a team of quality technicians and Safe Quality Foods (SQF) readiness resources, ensuring that processes are efficient, and work is appropriately prioritized. Provide tools and training for quality management and quality improvement to the facility staff. What you need to succeed: High School diploma or G.E.D. Demonstrate strong communication and interpersonal skills to engage and inspire others to comply with quality standards. Proven track record of problem-solving. Thorough knowledge of quality standards and methodologies. Ability to learn proprietary software programs and leverage enterprise complaint management software. Professional training and quality certifications courses (e.g. Six Sigma, ISO Certification) are preferred. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law. The salary range for this position is $80,250.00 - $133,750.00, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process. J-18808-Ljbffr