Responsibilities The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the D.C. Region. GW Hospital achieved "High Performing" status in two specialty areas, Neurology and Neuroscience. In addition, GW Hospital receiving “High Performing” designations for the following 10 procedures: COPD, Diabetes, Heart Attack, Heart Failure, Kidney Failure, Leukemia, Lymphoma and Myeloma, Lung Cancer Surgery, Pneumonia, Prostate Cancer Surgery and Stroke. Measured by factors such as patient outcomes, "High Performing" is a designation U.S. News&World Report bestows to recognize performance in these specialties that is significantly better than the national average. At GW Hospital, we are proud to offer a range of advanced services and treatments. Our multidisciplinary care teams are dedicated to outstanding clinical services, research, and education to improve care, quality, and outcomes for our patients. Qualifications Education/Qualification ● High School diploma or equivalent ● 5 years of problem solving experience demonstrated in a Customer Service environment (preferably healthcare or insurance) or a combination of education and experience ● Associate degree or Certified Healthcare Access Associate (CHAA) certification preferred Skills ● Computer/keyboard skills required ● Knowledge of medical terminology preferred ● Ability to adapt to changing priorities ● Experience with Microsoft Office ● Good interpersonal skills ● Effective communications skills, both verbal and written ● Ability to complete multiple tasks simultaneously and work under pressure This opportunity offers the following: Challenging and rewarding work environment Growth and developmental opportunities within UHS and its subsidiaries. Competitive compensation. Excellent Medical, Dental, Vision and Prescription Drug Plans. 401K plan with company match. Pay Transparency - To encourage pay transparency, promote equity, and proactively address regulations, UHS and all of its subsidiaries will comply with all applicable state and local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience. ABOUT UNIVERSAL HEALTH SERVICES: One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. J-18808-Ljbffr