What You’ll Do Description Implement appropriate system monitoring mechanisms to readily report system and platform status Manage and report on software licensing and usage to contractual limits Assist in the development and implementation of business solutions Perform configuration or no code/low code changes Implement security and access settings that comply with organizational requirements Assist in platform integration activities Help troubleshoot technical issues and provide support to resolve challenges and issues Maintain healthy and performant software platforms using various vendor, application, compliance, regulatory best practices Conduct release readiness activities to ensure stability What You Have Minimum education, skills and experience required. Basic understanding of software development methodologies and principles Basic understanding of meta data applications/platforms and SaaS delivery model Strong problem-solving and analytical thinking skills Excellent communication and interpersonal skills Detail and action-oriented with a focus on quality and accuracy Proactive approach to meeting organizational objectives Willingness to contribute to projects and initiatives in team setting and meetings Preferred education, skills, and experience. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience) 1-2 years of experience in a related technical role Experience administering SaaS platforms Experience with ADA and digital accessibility Experience with regulatory and compliance processes Job Types: Full-time, Contract Pay: $22.00 - $25.00 per hour Benefits: Dental insurance Health insurance Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Experience: Windows: 1 year (Required) Ability to Commute: Indianapolis, IN 46240 (Required) Ability to Relocate: Indianapolis, IN 46240: Relocate before starting work (Required) Work Location: In person