Sr. Business Analyst Downtown Denver Colorado 6 month contract with possibility for extension As a Senior Business Analyst, you’ll function as a liaison between business users, functional subject matter experts, systems analysts, and technical developers. Typical responsibilities include working with the business to analyze processes (assessing current state and future state process flows), documenting process diagrams, requirements elicitation and documentation, performing system fit/gap analysis, providing input for design specifications, developing and overseeing request for proposals where technology is involved and participation in systems testing. As a key member of the team, you’ll be a part of a team that helps deliver a high degree of customer value via the innovations we’re a part of. By doing so, you’ll be a crucial member in achieving our goal of always exceeding customer expectations. Projects specific to this role may include our Accela (permitting and licensing) program, Payment Services (Zuora, cashiering, consolidated billing), and/or Workday. ABOUT OUR JOB The Senior BA will Act as principal liaison for business stakeholders and as a key point-of-contact to Technology Services, internal/external agencies, and vendors on their behalf Partner with business stakeholders to identify problems/opportunities, assist in developing these into project/initiatives, and work within Technology Services to move these into the project pipeline. Prioritize and complete project backlog requests Lead and organize UAT coordination with the end user team Understand business processes and system capabilities for complex, integrated systems Work with vendors to understand system intricacies and process needs to advocate for the best possible solution Facilitate team understanding and elicit requirements for systems, integrations, and future state functionality Utilize Azure Dev Ops (ADO) for all project tracking purposes Create functional process fit/gap analysis documentation which identifies and recommends resolution of any process, system, and integration related gaps Make suggestions for any as-is or to-be processes which are lacking and/or present a risk and help mitigate them, before they become an issue May work with the QA team to support system testing May provide go-live support and immediate post-production support activities as needed Follow TS best practices: documentation, project, and change management processes Collaborate with business stakeholders, Technology Services teams, internal/external agencies, vendors, et. al to support the our client’s mission, vision, and goals. ABOUT YOU Minimum 3 years of current, professional level experience in Business Analysis which should include at least two years of experience performing lead-level work for multi-sized projects, including: Experience gathering requirements for, authoring, and coordinating responses with RFP documentation, as well as ensuring SOW documentation is completed accurately Managing process analysis and improvement activities which impact multiple teams/departments Identifying, recommending, and delivering recommendations which improve enterprise-wide systems Performing technical process evaluation, analysis, along with recommending fixes for complex and highly integrated technology software system environments Creating process and system diagrams for current and future system and process documentation Delivering documentation converted for training or making course materials for end users Creating process handoff and system integration diagrams for all related systems Excellent team collaboration, delivering results with peers, customers, and vendors Help technical and non-technical team members understand how/why process handoffs impact requirements, systems, and integrations between systems Preferred Experience: Experience across a broad spectrum of Technology solutions ITIL/ITSM Agile/Scrum (ScrumMaster and or Product Owner experience preferred) Business Process Management (BPM) Lean Six Sigma / Lean process development Request for Proposal (RFP) process participation / coordination Statement of Work (SOW) development, review and execution Vendor Management Change Management Business case development and delivery Prototyping Business Intelligence (PowerBI or the like) Microsoft Office including Visio, Azure DevOps Required Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field. Education/Experience Equivalency: Additional appropriate type and level of experience may be substituted for the minimum education requirement on a one year for one year basis. _Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. _ Job Type: Contract Pay: $50.00 - $60.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid holidays Paid sick time Vision insurance Work from home Work Location: Hybrid remote in Denver, CO 80202