Job Description Job Description Paradise Management, LLC is seeking a dynamic, energetic team leader to manage our beautiful community located in Pike Creek (Newark), DE The Property Manager is fully accountable for all property operations as follows: Duties and Responsibilities: Financial Formulate budgets for each upcoming calendar year. The manager is responsible for staying within the established budget guidelines throughout the year. Ensures that all rents are collected when due, and posted in a timely manner. Makes sure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis. Performs evictions, utility cut-offs and landlord liens as required on delinquent rents. Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Manager is responsible for approving and submitting all invoices to corporate office for payment. Personnel Hire, train, motivate, supervise, and terminate all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines. Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis. Ensure that all employees adhere to company policy and procedures. Administrative/Office Ensures that lease files are complete and that completion of leases is being executed properly. Responsible for office opening on schedule, condition of office and model apartments. Attends scheduled corporate management meetings. Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to corporate office on a weekly and monthly basis Submits accurate weekly and monthly reports on times as directed by Regional Property Manager and/or Owner. Resident Relations Maintains positive customer service attitude. Makes periodic inspections with residents of move-in/move-outs. Reviews all notices to vacate to determine the cause of the move-out. Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests, etc. Develops and implements a resident retention plan. Participation in all planned resident events is required. Maintenance Physically walks and inspects property on a regular basis. Verifies condition of vacant apartments. Updates Property Management Software indicating vacancy status on a daily basis. Coordinates with maintenance and make-ready staff to ensure timely recondition of apartments after move-out. Ensures that the make-readies are being done according to the Make Ready Checklist and meet the Paradise Management standard. Monitors and schedules all maintenance activities. Ensures that the maintenance staff is following the Service Request policy. Marketing/Leasing Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions. Welcomes and shows property to prospective new residents. Handles incoming phone calls from prospective new residents and completes appropriate paperwork. Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc. Develops and implements a marketing plan and ensures all outreach marketing is assigned. Participation may be required depending on staff size. Responsible for keeping all advertising sources current and up to date. Company Description Paradise Management, LLC owns and manages a growing portfolio in excess of 2,000 luxury apartments in PA, DE and MD. We emphasizes a team approach and expect every person to perform any reasonable task or request that is consistent with fulfilling company objectives. Competitive salary, custom benefit packages and 401k plan. Company Description Paradise Management, LLC owns and manages a growing portfolio in excess of 2,000 luxury apartments in PA, DE and MD. We emphasizes a team approach and expect every person to perform any reasonable task or request that is consistent with fulfilling company objectives. Competitive salary, custom benefit packages and 401k plan.