Overview The Highlands at Harbor Springs is looking for a new PM Bar Manager to join our team You will be responsible for supervising a great team plus addressing complaints, and training new team members, among other things. This is a full-time, year-round position with flexible scheduling, giving you plenty of time to enjoy the various perks that come with working for an amazing ski resort. Responsibilities Essential Job Functions (including but not limited to): Assist the team in all functions including serving and bartending when needed Assist the Slopeside manager with day-to-day operations of Slopeside Welcome, greet and make guests feel comfortable and valued for the duration of their visit Accurately answer questions regarding the food and beverage products we offer, as well as how such products are prepared Practice safe/sanitary food handling procedures Assist fellow bartenders, servers and bus persons as situations arise and/or tables require clearing or resetting Exhibit sound and accurate judgment and problem-solving skills Keep bar storage up to par and adequately maintain rotation of products Ensure cleanliness of the restaurant, including service stations with maintaining a clean, neat, and well-organized work area. Take appropriate action on any complaint or problem to ensure guest satisfaction. Maintain awareness of accident prevention, safety, and fire prevention. Supervise 8-12 team members, assigning and directing work; appraising performance; rewarding and disciplining team members as well as addressing complaints and resolving problems. Train new team members. Additional responsibilities as assigned by your manager Qualifications Required Qualifications (knowledge, skills, certifications, education, etc): Supervisors must possess ServSafe certification or acquire it upon hire. Must be at least 18 years old Must have a high school diploma or GED Preferred Qualifications (knowledge, skills, certifications, education, etc): Previous supervisory experience preferred Experience with point-of-sale software preferred Knowledge of Microsoft products such as Word and Excel preferred J-18808-Ljbffr