Job Description
Are you a talented professional looking for fresh challenges and continuous advancement in your field? Do you have a knack for managing a hectic schedule, handling challenging calls, and delivering exceptional customer service? Are you an individual who cherishes autonomy but also values the backing of a dependable team and company? If you take pride in upholding high standards, delighting customers, and taking responsibility for your work, consider joining Barker&Sons Plumbing as a Service&Repair Technician. Our technicians relish the independence of their work while being integral to a vibrant company that emphasizes employee growth and business expansion. We equip our technicians with cutting-edge tools, technology, training, and opportunities for career progression. Seize the opportunity to become an expert in your trade and steer your financial success with us. Eligible technicians might qualify for a signing bonus to launch their journey with us. Responsibilities Develop multiple solution options for customers and assist them in making well-informed decisions about the best solution for their situation. Design&inspect plumbing systems, conduct diagnostics, and ensure compliance with regulatory codes. Install, maintain, and repair sanitation units, water&gas supply lines, heating systems, and related fixtures&appliances in residential properties. Troubleshoot&effectively resolve issues promptly. Provide consistent 5-star customer experiences in alignment with the Barker&Sons home services proven process. Utilize technology (iPad) and established workflows to ensure consistent support. Maintain a professional appearance and demeanor such that your mom, sister, wife, daughter, or really anybody, would gladly welcome you into their home and be grateful you’re the one there to solve their problem(s). Take full accountability and pride in the upkeep and readiness of your truck, tools, and any parts and equipment assigned to you. Strictly account for the parts you use; return what you don’t, and reconcile your inventory with the Warehouse. Qualifications Required: Proficiency in handling and resolving service calls specific to residential plumbing. Willing and able to commit to following the Barker&Sons proven process for service&sales. Strong communication skills with the ability to establish rapport and close sales with a diverse clientele, often with very high expectations. Comfortable working both independently and as part of a team. Able to maintain professional appearance standards&approachable demeanor. Able to use and/or learn new technologies (ex: iPads) and software systems to facilitate operations. Self-motivated, responsible, and humbly confident. Hold a valid (CA) driver’s license with a clean driving record. Able to back a background check for Home Services. Preferred: 3 years of residential plumbing experience. Experience interacting directly with and selling home services to customers. Experience following an established service&sales-proven process. Experience using iPads, tablets, or similar technologies as part of a service&sales process. Track record of 6-figure annual plumbing sales. Experience working within a NexStar Home Services company. Experience working within a company using Service Titan or similar software. Compensation $85,000 - $200,000 yearly About Barker and Sons Plumbing Who We Are: There is a lot of love at Barker and Sons. Barker&Sons Plumbing&Rooter is filled with dependable, confident, capable, and caring service providers. With room to grow and plenty of recognition for excellence, you’ll love our vibe. It really does take a tribe to deliver a world-class buying experience. And that takes a happy, healthy, wealthy culture and we can't wait to bring you into ours. Professional advancement through sponsored training and continuous development Health and wellness package inclusive of medical, dental, and vision along with short-term disability and life coverage 401k with a 4% match Paid time off, paid holidays, and adaptable schedules J-18808-Ljbffr