Job Description
Job Description Job Description General Responsibilities Responsible for maintaining the physical asset and maximizing the financial returns from the asset in accordance with the owner’s objectives; Work closely with the Regional Manager to complete these tasks; Assist Regional Manager and supervisors with special projects and administrative tasks; Ensure staff compliance with company policies and procedures; Ensure staff performance of duties on a timely basis. Essential Duties A. Ensure the physical wellbeing of the property: Supervises maintenance staff, including maintenance supervisor and any contract workers; In Absence of maintenance supervisor: Supervises scheduling of maintenance work including corrective and preventive maintenance; Establishes rotating schedule of personnel for emergency maintenance; Supervises all vacant apartment make-ready procedures; Makes regular follow-up inspections on maintenance work; Makes regular inspections of grounds, including all common areas; Makes recommendations for physical repairs, replacements and/or improvements. Makes recommendations for supplies, materials and equipment. Recommends expenditures, within budget allocations and solicits bids to purchase; Evaluates maintenance operations periodically to determine cost efficiency. B. Tenant Management: Ensure the timely payment of rents; Eliminate lost revenues due to vacancies; Process eviction notices and enforce evictions for non-payment of rent; Exercise sound judgment regarding property expenditures. C. Marketing and Leasing: Supervises Assistant Manager and/or leasing staff; Assists in preparation of advertising and marketing programs; Assists in preparation of regular market surveys; Assists in preparation of weekly and monthly reports; Provides for resident recruitment, selection, qualification, lease administration and apartment preparation for move-ins in accordance with corporate policies and procedures; Review all rental applications and lease forms for accuracy and compliance with resident policy; Makes recommendations to improve marketing and leasing programs; Ensures compliance with fair housing guidelines and HUD guidelines (where applicable). Administration: Supervises all on-site personnel, including any contract workers; Assists in preparation of management plan; Supervises maintenance of property files and records; Handles process for hiring and firing of personnel; Handles any emergency that may arise on site; Communicates all problems and makes recommendations to Regional Property Manager; Provides hands on training for all new site employees; Tactfully handles all site personnel relationships; Supervises work performance of all site personnel; Implements HUD procedures, selection criteria, policy and procedures and is knowledgeable on issues pertaining to these; Serves as on-call representative providing evening, weekend and holiday emergency service; Friendly, helpful and considerate of all residents and must be able to communicate in English; Coordinates communication of information between the property and Quantum main office; Maintains petty cash receipts; Serves as the company’s representative (when directed) concerning city, county, state and federal issues to the operation of the property; Assists with the annual budget preparation and monthly management reports; Review and approve bi-weekly payroll information in Payroll software on a timely basis; Process all invoices and submit to accounting in a timely manner; Performs any other duties that may be assigned by Regional Manager. Company Description Quantum Real Estate Management LLC, is a residential management company specializing in HUD, tax-credit, and municipal developments headquartered in Bethesda, MD Company Description Quantum Real Estate Management LLC, is a residential management company specializing in HUD, tax-credit, and municipal developments headquartered in Bethesda, MD