Network Operations Center Analyst - 1st Shift The Digital Modernization sector within Leidos is seeking a Network Operations Center (NOC) Analyst to manage the operational environment for the Compartmented Enterprise Services Office (CESO) NOC. This position is based in Arlington, VA 100% on-site, and supports second shift 0600-1400 (6am-2pm). Primary Responsibilities Perform operational reviews at the start of every shift ensuring that services are running as expected. Work to resolve all known system anomalies and perform root cause analysis as required. Generate process improvements as needed to minimize future occurrences of recurring issues. Work both independently as well as in coordination with other IT disciplines to ensure smooth operations of the customer's multi-user environment, including implementation of STIG requirements and network security measures in accordance with customer and DOD standards. Take ownership of customer issues and communicate on a regular basis the status of their tickets and issues. Issue resolution is to include properly documenting issues along with associated resolution measures. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice on the most practical technical approach to meeting user requirements. Provide 24x7 call-in support in the event of systems outages, along with providing regular progress updates on resolution times. Basic Qualifications BS and 4 years of experience. Additional experience may be considered in lieu of a degree. Candidate must possess an active DOD TS/SCI level security clearance, and be eligible to obtain and maintain a CI Poly. Hands-on experience troubleshooting and fault isolation of IT business systems. Have experience in at least 5 of the following areas: Experience in configuring Cisco switches and routers. Dynamic routing protocols (BGP, OSPF) TCPDUMP / WireShark Troubleshooting of S2S/ DMVPN / IPSEC tunnels connection. LAN and WAN Network troubleshooting. Basic Firewall troubleshooting and configuration. AWS Cloud service. VLAN configurations and VLAN Trunking. Preferred Qualifications Prior experience with DISA and DISA's support to mission partners. TS/SCI w/CI Poly Preferred. Pay Range: Pay Range $68,900.00 - $124,550.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include responsibilities of the job, education, experience, knowledge, skills, and abilities. J-18808-Ljbffr