Job Summary: The Medical Assistant will provide routine technical duties and assist with other related tasks involved in providing quality patient care and services directed toward restoration of health and wellness, and health promotion. This individual is responsible for aiding the on-site Provider with normal routine of the clinic activities. The Medical Assistant will obtain patient intake information and histories, ensure that consents have been signed, and respond to all patient request (i.e., prescription refills, etc.). All duties are structured in accordance with the Patent Centered Medical Home (PCMH). If bilingual must be privileged to translate. Duties and Responsibilities: Adhere to standard of care, processes, and protocols per type of patient visit Perform all vitals on every patient at every visit: height, weight, blood pressure, blood glucose, pulse, oxygen saturation, temperature, and respirations Direct patient to a clean available room, follow proper intake order while using proper terminology and maintaining accurate and confidential records (vitals, Veradigm, dashboard, exam form, and screenings) Present patient and report back to provider Assess immunization records and refer for immunization as needed to meet Department of State Health Services guidelines, while using appropriate stock Complete orders per standard of care or as documented in electronic health record by provider. (EKG, CLIA waived tests, lab draws, medication administration, vaccines, breathing treatment, fetal non-stress test, ear lavage, wound wrapping, FIT cards, referrals etc.) Gather needed supplies, equipment and set up as directed per standard of care or provider Assist providers with examination, procedures and treatments as directed. Create Referrals as ordered by provider Perform in-house testing using aseptic technique, document results and notify patient in timely manner: Flu, Strep, Mono, Covid, Cepheid, UPT, RSV Perform Hearing and vision Testing with documentation Ability to use Bi-directional interface with IMMTRAC to import vaccine records. Send Medication refill request through Veradigm to provider Ability to upload Medical Records in patient’s chart Placement of RTO’s in chart as directed by provider Ability to navigate crisis protocol Assist with interpretation as needed including verbal and written Inform site lead when inventory is low Participates in code response duties as assigned by site lead Discharge patient with instructions as defined by provider (review discharge instructions with site lead as needed) Upon discharge schedule patient for follow up visit chronic, acute, or well and verify pharmacy Assist patient in identifying barriers that may prevent them from completing their treatment Ensure rooms are cleaned after discharge and are always properly stocked. Ensure all areas of clinic are clean and orderly Participates in identified performance improvement initiatives Other duties, as assigned and within scope Required Skills/Abilities: Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information Ability to deal professionally, courteously, and efficiently with the public and all levels of the organization Ability to work with people of all socioeconomic levels Ability to communicate clearly and effectively Familiarity with office equipment, calculators, photocopiers, faxes, and practice management software Ability to handle multiple projects simultaneously Team player with excellent communication skills Well organized and self-directed Ability to respond effectively to the most sensitive inquiries or complaints Consumer advocate for quality healthcare and services Strong leadership skills following the servant leadership model Thorough knowledge and use of medical terminology and abbreviations Demonstrate sound judgment and composure with the ability to take appropriate action in an emergency Maintain a positive caring attitude towards patients and staff Good computer skills with ability to type 45 WPM Possess a strong work ethic and a high level of professionalism Preferred Skills/Abilities: Bilingual in Spanish Supervision Responsibilities: None Physical Requirements Occasionally required to sit Frequently required to talk and stand Frequently required to utilize hand and finger dexterity The employee must occasionally lift and/or move up to 50 pounds Specific frequently vision abilities required by this job include: Close vision Color vision Peripheral vision Depth perception Ability to adjust focus Work Environment: BLOODBORNE PATHOGENS EXPOSURE LEVEL: 1 (HIGH) Noise Level: Moderate Experience Required 1 year(s): Previous work experience Preferred 1 year(s): Work experience in the health field Education Required High School or better Licenses&Certifications Required CPR Medical Assistant Behaviors Preferred Loyal: Shows firm and constant support to a cause Team Player: Works well as a member of a group Functional Expert: Considered a thought leader on a subject Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Job Security: Inspired to perform well by the knowledge that your job is safe Goal Completion: Inspired to perform well by the completion of tasks Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)