Title: Manager, Membership Marketing Department/Unit: Digital Marketing and Content/Member Experience FLSA Status: Full-time, Exempt Location: This position is located onsite at the APTA headquarters in Alexandria, VA About APTA Do you want to contribute to an organization dedicated to improving societal health? Would you like to collaborate with colleagues who are passionate about making a difference? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health? Then you want to work for APTA APTA is the trusted leader for the physical therapy profession, representing more than 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our approximately 150 employees support the association’s mission to build a community that advances the profession of physical therapy to improve the health of society. Summary This position will lead membership marketing planning and campaign execution within the Member Experience Unit, spanning marketing strategy, paid/earned/owned media planning, digital advertising audience segmentation and targeting media spend analysis. Leads strategies and oversees campaign execution to grow awareness, engagement and conversion around APTA member value and benefits; member acquisition, retention and growth; events, programs and products. Digital-first mindset to set KPIs and help grow audience and performance around digital and social content and channels. Drive innovation around content development, distribution and consumption to meet APTA’s members where they are across the media landscape. Collaborates with marketing, creative, digital and social staff and supervises staff and outside agency partners, including ensuring adherence to Association policies and procedures, coaching and supporting engagement and participation in the workplace. Essential Functions Develops multiplatform marketing strategies and planning; oversees campaign implementation, monitoring, optimization and performance. Serves as internal marketing and content subject matter expert and advisor to plan, execute and define appropriate messaging, audience targeting, distribution, email campaigns, and media mix to drive reach, impressions, engagement and conversion. Develops digital and social platform initiatives, including content, marketing performance and audience development. Collaborates with marketing staff and external agency partners in planning and execution efforts to support always-on Member Value, Growth and Retention initiatives. Collaborates with APTA cross-functional teams to develop campaigns to grow awareness and conversion for events, products and programs. Sets marketing KPIs and provides insights around channel health, reach and performance. Advises creative services staff around development of rich and compelling content across digital media, social, video and offline channels to grow reach, awareness and conversion. Develops calendar and budget around annual campaigns, always-on/evergreen campaigns, and new program opportunities. Collaborates with Member and Component Engagement team to develop marketing toolkits and assets for chapter and sections. Accountable for meeting performance expectations and metrics for department and respective budget activities. Contributes to quality assurance and continuous quality/performance improvement in department activities. Supports the Member Experience team in the implementation of the Association’s programs, priorities, and projects. Provides insight, counsel, data and intelligence to department and unit leaders and executive leadership as appropriate on best practices and growth strategies. Supports external relationship growth and collaboration through relationship building with external counterparts. Qualifications Bachelor’s degree 5-7 years of experience in marketing and media planning, creative and content strategy Experience managing digital and social media performance, audience growth and content development Staff supervision and development External partners, agency supervision Familiarity with lead-gen and acquisition marketing, budget planning, media targeting/spend and implementation Familiarity with CX and journey mapping a plus Familiarity with marketing automation systems (HubSpot) Project management skills Presentation skills – virtual, public Travel Requirements Up to 10% – local, National How To Apply Please send resume and cover letter, including salary requirements, when applying. Principals only; no agencies; no phone calls, please. Candidates selected to participate in an interview will be contacted by Human Resources. The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit e-verify.uscis.gov. APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community. J-18808-Ljbffr