Job Title: Care Nurse Supervisor, LPN Department: Resident Care Date Revised: August 2024 Reports To: Resident Care Director FLSA Status: Non-Exempt Job Code: 7105 Harbor 7006 Trad Job Summary: The Care Nurse Supervisor (CNS) manages the successful operation of the Resident Care Department, under the leadership of the Resident Care Director (RCD). The CNS is responsible for the oversight, coaching, and direct supervision of all resident care service providers in the community. The CNS management scope includes direct supervision of resident care positions, resident assessment, and management as defined by the Resident Care Director. Principal Duties/Responsibilities: • Demonstrates expertise in clinical skills and nursing judgement within their scope of practice. • Identifies and assesses the clinical status of potential residents • Obtains the medical information release form from primary care physician as needed • Develops a plan of care (in collaboration with the RCD) based on the identified physical and psychological problems of the resident including: the identified problems; resident specific goals and planned program interventions. Successfully implements the plan of care • Develops a service plan (in collaboration with the RCD) according to the requirements outlined in the state regulations • Coordinates care needs with community providers via an effective case management process • Measures and accurately records vital signs (temperatures, pulse, respiration, blood pressure weight and height) where appropriate as per state regulations • Oversees ancillary health services as needed • Provides ongoing supervision of residents’ health related activities, complies with health care instructions explained by health care professionals; promptly and appropriately seeks and obtains medical attention when needed. • Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations • Conducts SAMM / MAR and RCA documentation audits bi-monthly • Conducts assessments / reassessments per Benchmark standards • Assesses risk in a proactive manner • Facilitates weekly resident tracking meeting in absence of the RCD • Assures resident information is communicated to the staff through a report process and calendar i.e. appointments, outings, etc. • Communicates and documents residents’ material needs (i.e. briefs, clothing, toothpaste, pads, etc.) • Notifies RCD of incidents in a timely manner. Accurately completes incident reports prior to the end of the working day • Observes and reports any significant changes in resident behavior and health to the RCD, physician, family, RCAs, and Executive Director per state regulations • Responds to emergencies and personal emergency response system and knows when to call for backup Compliance and Safety • Ensures compliance with all resident care related regulations (e.g. medication management) • Demonstrates infection prevention and control • Demonstrates personal and resident safety • Reviews and demonstrates fire, safety, and elopement procedures • Ensures that a visit occurs following an incident, accident, injury • Ensures physician and family notification per state regulations • Actively participates in the QA process per assignment Direct Supervision • Directs and supervises the daily work assignments of the Resident Care Assistants (RCA). Serves as first point of contact for RCAs regarding assignment questions or concerns. Provides input into performance reviews and disciplinary actions as required. • Participates in the hiring and termination processes as they relate to resident care associates. Sources and screens new candidates and facilitate/co-facilitates terminations. • Conducts or supervises the scheduling of all RCA staff • Closely mentors, guides and directs the Lead Resident Care Assistants in all aspects of their job • Participates in training / in-services as required by Benchmark and state regulations Core Competencies (People, Culture and Values) People • Inspiration: Openly demonstrates respect for associates, residents, and families; understands the company’s purpose, mission, and values; actively shares across communities. • Emotional Intelligence and Empathy: Actively listens to people, has residents and associate interests as priority; able to influence others. • Interpersonal: Establishes positive rapport and maintains an organized communication process; actively pursues resident and peer interactions. • Influences and engages: Recognize the accomplishments of others; expresses gratitude. Culture • Innovation: Expresses ideas to improve the business and processes. Encourages others to present ideas and feel comfortable improving the Benchmark experience. • Accountability: Self-aware of his/her words and actions. Demonstrates a strong sense of responsibility. • Transparency: Open and honest communication with peers, associates, residents, and their families. Core Benchmark Beliefs and Values • Transforming lives through human connection • Called to care • Better together • Be the Benchmark Education/Experience/Licensure/Certification: • Graduate of an approved L.P.N. program (per state requirements). • Has a valid, unrestricted nursing license. • Minimum 1 to 2 years of experience working as a nurse. • Previous experience working with the elderly in a paid or volunteer position highly desirable. Required Skills/Abilities • Demonstrates good supervision and management skills&behaviors • Understands and can develop Resident Care Service Plan • Understands advanced directives and end-of-life care • Possesses knowledge about the assisted living philosophy • Understands nursing function in assisted living • Understands quality of care/life objectives • Possesses current CPR, First Aid, and Heimlich certification, if required • Demonstrates working knowledge of state regulations • Possess knowledge of policies in the resident handbook • Excellent verbal communication skills and the ability to relate in a positive and professional way to a diverse resident and employee population. • Ability to be flexible and work in an environment that promotes teamwork and collaboration. • Ability to maintain highest level of confidentiality regarding residents, staff and the Community. • Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities. • Demonstrate proficiency in documenting in an resident electronic health record (EHR). Proficient using MS office • Proficient in using state audit compliance tool PHYSICAL JOB ANALYSIS JOB TITLE: Nurse The principal duties and responsibilities are listed in the formal job description. This form is intended to provide a summary of the physical demands of the job. Frequency Frequency Unanticipated Seldom (1-5% of time) Occasional (6-33% of time) Frequent (34-66% of time) Constant (67-100% of time) Unanticipated Seldom (1-5% of time) Occasional (6-33% of time) Frequent (34-66% of time) Constant (67-100% of time) LIFT/CARRY (OBJECTS) EQUIPMENT Objects up to 10 lbs. X Transfer Devices/Gait Belts X Objects 11-20 lbs. X Kitchen Equipment X Objects 21-35 lbs. X Ladders X Objects 36-75 lbs. X Maintenance Equipment X Objects 76-100lbs. X Tablets/Computers/Office X Weights in excess of 35 lbs. will be reviewed for 2-person or mechanical assist Vehicles/Driving X PUSH/ PULL FORCE ENVIRONMENTAL EXPOSURES Wheelchair with Resident 10-50lbs. X Indoors X Resident Lift Equipment 10-60 lbs. X Outdoors X 2 Wheel Dolly/ 4 Wheel Cart 5-35lbs. X Extreme Heat X Floor Cleaning Equipment 5-25 lbs. X Extreme Cold X Push/pull force is measured as the peak force required to start object moving Dusty X POSTURES Excessive Noise X Sitting X RESIDENT MOBILITY ASSISTANCE Standing X One/two person manual transfer (up to 35 lbs. lifting force per person) X Walking on even surface X Bed positioning (lateral movement of resident in bed) X Walking on uneven surface X Chair boosting (assisting resident to sit up in a chair) X Climbing/Stairs X Assist Walking with Gait Belt X Bend/Stoop/Twist X ADDITIONAL CONSIDERATIONS Crouching/Squatting X Physical Exams or Health Screenings (as required by state) Kneel/Crawling X TB Test Reach Above Shoulders X Annual Flu Shot Reach Waist to Shoulders X COVID Vaccinations and Boosters Reach Below Waist X Personal Protective Equipment (nitrile gloves, gown, mask, etc.) Repetitive Arm Use X N95 Respirator (must be clean shaven such that any facial hair does not impact the respirator seal) Repetitive Wrist/Hand Use X Exposure to House Pets Hand grasping (power grip) X Exposure to Needles and Sharps Fine manipulation hands/fingers X When working with our resident population, you may on occasion be exposed to certain risks related to medical conditions or progressive diseases such as Alzheimer's disease. These risks include communicable diseases as well as agitation and/or aggressive behaviors which may be verbal or physical. Because you are working so closely with the resident, you may be the target of this aggression. Understanding that these behaviors are related to a medical condition and/or disease process and are not in any way personal, is key to maintaining dignity and respect for our residents in all avenues of care. Benchmark is committed to workplace safety, and to the extent there is any concern relating to safety hazards in the performance of the job, you should immediately report your concerns as directed in the Employee Handbook. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. I ______________________________ have read this job description and understand the duties and responsibilities of the position ofCare Nurse Supervisor, LPN_. I further understand that it is my responsibility to perform my duties consistent with the highest standards of Benchmark Senior Living. ________________________________ _______________ Employee Signature Date ________________________________ _______________ Supervisor’s Signature Date