Job Description Job Description JOB SUMMARY: This position includes but is not limited to managing all tasks associated with the first legal processes of NJ and PA foreclosure. These tasks generally include reviewing title searches, preparing foreclosure complaints, correspondence with all interested parties, maintaining electronic files, the utilization and maintenance of a variety of client systems, addressing incoming calls from a variety of sources as well as a large amount of customer service driven responsibilities. In this position you will need to possess a willingness to work in a team as well as the ability to be self-driven and work independently. DUTIES&RESPONSIBILITIES: Review foreclosure title searches Drafting, preparing, and formatting foreclosure complaints, assignments, notices, and various other legal documents. Familiarity with legal terminology. Fielding calls from borrowers, clients, and other outside parties in a courteous and effective manner. Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence. Developing and maintaining congenial relationships with business associates and clients. Consistently and accurately updating the firm’s internal case management system, as well as all clients systems. Providing exceptional customer service to clients at every level of interaction. Providing support to attorneys in a high volume, time sensitive atmosphere. Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services. Performing other duties and responsibilities as needed. SUPERVISORY RESPONSIBILITIES: This job does not require supervisory responsibilities. EDUCATION&WORK EXPERIENCE: Minimum of a High School Diploma; preferably an Associate’s Degree in legal services or Finance. Preferably at least 2 years of relevant work experience. KNOWLEDGE, SKILLS,&ABILITIES: Must have excellent verbal and written communication skills. Must be committed to providing exceptional customer service. Ability to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties. Must be able to work with others in a congenial and team-oriented manner. Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change. Ability to read and write at a high level for proof reading and editing purposes. High-level proficiency in MS Office suite. Proficiency in internet research activities. Familiarity with case and document management software Experience with client systems such as Loansphere, Lenstar, Clairfire, Tempo, Vendorscape and others is preferred. Good understanding of the legal process surrounding foreclosure preferred. Experience with review of title reports and identifying chain of title issues preferred. Ability to proficiently operate computer, fax machine, scanner, photocopier, typewriter, and telephone is required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment. We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments. If you possess the requisite qualifications, and are seeking the challenge of working in a growing firm, please submit your resume in confidence. All applicants applying for U.S. job openings must be authorized to work in the United States. Because of the high volume of calls received, only qualified candidates will be contacted for consideration. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization. Company Description McCalla Raymer Leibert Pierce, LLC has historically represented over 350 financial institutions nationwide. With its finger to the pulse of the financial services industry, the firm works with legislators on both the state and federal level to assure quality legislation, particularly for it's mortgage servicing clients. The firm’s unique ability to meet the specific needs of clientele, combined with industry perspective, experience, team approach, and personalized attention, assures clients cost effective and comprehensive legal counsel. McCalla Raymer Leibert Pierce, LLC is passionate about fostering an environment that supports both personal and professional development. Our most valued investment is human capital. The firm is an Equal Opportunity Employer committed to diversity in the work place. Company Description McCalla Raymer Leibert Pierce, LLC has historically represented over 350 financial institutions nationwide. With its finger to the pulse of the financial services industry, the firm works with legislators on both the state and federal level to assure quality legislation, particularly for it's mortgage servicing clients. The firm’s unique ability to meet the specific needs of clientele, combined with industry perspective, experience, team approach, and personalized attention, assures clients cost effective and comprehensive legal counsel.\r\n\r\nMcCalla Raymer Leibert Pierce, LLC is passionate about fostering an environment that supports both personal and professional development. Our most valued investment is human capital. The firm is an Equal Opportunity Employer committed to diversity in the work place.