Summary The ITS Technical Coordinator is in charge of providing support to the Chief Technical Officer (CTO) / Head of ITS by: Providing technical expertise on Architecture schemes and decision for the ITS (IT Production Services – Infrastructure) department Manage and provide expertise for key ITS Project deliveries for the Bank GIT ITS Americas Department Overview ITS stands for Information Technology Production Services. IT Production Services is in charge of both Run the Bank (RTB) and Change the Bank (CTB) activities related to all of Americas IT Infrastructure. ITS is in-charge of the design and production of infrastructures, the production of GIT applications, the setup of technical security systems and backup plans. ITS supports users (1200) and systems of 11 sites throughout the Americas. The technical infrastructure spread across three data centers, two in New Jersey and a smaller footprint in the New York office. The technologies used encompass core infrastructures (Systems, Storage, Database, Network, and Security), end user services (Citrix, VDI, and communication services), Monitoring Tools and applications and associated infrastructure (middleware platforms such as Control-M, MQ, CFT, Connect-Direct). Key Responsibilities Architecture related activities: Be knowledgeable of the Bank Infrastructure layers (with a focus on network but not only) Design architecture schemes for ITS projects for US and Americas region Review architecture design provided by our Head Office Be a SPOC (Single point of Contact) for Americas for Head office to ITS topics. Continuous improvement for ITS setup within Americas To answer to Audit questions internal and external including regulators Partner and coordinate with ISS department on ITS solutions Project management related activities: Acting as Project Manager / PMO on ITS projects, including change management activities (roles and responsibilities, creation of service level agreements, review of current processes, definition of target processes and organization); project scoping, planning and monitoring; define risk analysis on the different IT activities involved in the IT projects; organization of training as well as User Acceptance Testing. Define, communicate&support standards across local Global IT division in line with System Product Life Cycle and Global GIT project management methodology. Management and Reporting This position will report directly to the CTO of the Bank (Head of the ITS department). Key Internal contacts Any business line involved in projects. GIT Head Office and ISS technical teams (and their architects). Key External contacts Any external provider involved in projects as well as the Head Office. Salary Range: $150k - $190k Geographical area America, United States Of America City Bachelor Degree / BSc Degree or equivalent • Must be a bachelors’/engineering graduate Level of minimal experience 11 years and more Experience • Minimum 10-12 years of experience in managing Network/Security or Infrastructure environment with about 3-5 years of experience in financial institutes Required skills Technical expertise on architecture layouts for network Infrastructure experience (Build, Run) Project Management on IT Infrastructure projects Technical skills required Microsoft Office Suite, specifically Excel, Visio, Power Point, Word Strong written and verbal communication skills Good organizational skills with attention to detail Multi-tasking Ability to analyze and summaries information Ability to work autonomously Comfortable in working with multiple teams across locations with excellent inter-personal skills. Other: Organization, delegation, ability to provide technical guidance. Budgeting. Familiar with information systems functional and business processes General information Entity About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients. For more information, please visit www.ca-cib.com J-18808-Ljbffr