IDD Care Management Supervisor / Central NC We are hiring for: IDD Care Management Supervisor / Central NC Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health and substance use challenges, join our team at RHA Health Services Manages and directs the operations of Care Management services, ensuring sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. The Care Management Supervisor leads and directs the administrative, clinical, financial, and employee relation functions and implements and ensures compliance with company, state and federal policy while directly supervising care managers and care manager extenders. Pay: $65,000-$75,000 Bonus: $5,000 This position will cover central NC. Education/Licensure and Experience: A license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession including Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Addiction Specialist (LCAS), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Psychological Associate (LPA), or a Registered Nurse (RN) license issued by the North Carolina Board of Nursing. Three years of experience providing care management, case management, or care coordination to the population being served. IDD Care Manager Supervisors: Supervising Care Managers serving members with IDD or a TBI must have one of the following qualifications: Bachelor's Degree and 5 years of experience providing care management, case management, or care coordination to complex individuals with IDD or TBI, or Master's Degree in a human services field and 3 years of experience providing care management, case management, or care coordination to complex individuals with IDD or TBI. Essential Job Related Responsibilities: Leads Care Management Service Delivery: Leads and supervises a regional team of no more than 8 care managers and 2 care manager extenders per care manager. Collaborates cross-functionally within the organization to develop and implement workflows, policies and procedures, and documentation standards that promote whole person care. Staff Development: Provides leadership to ensure best utilization of resources in obtaining regional and organizational goals, adhering to corporate policies through oversight of daily operations, assessment of adequacy of staffing, and adherence to standards of care management. Best Practices: Demonstrates a passion for leading positive change by continuously improving and defining innovative care management interventions. Cross-functional Collaboration: Collaborates cross-functionally with other RHA departments to ensure success of Care Management implementation. Person-Centered Approach: Maintains a person-centered philosophy that focuses on an individual’s strengths, needs, and preferences. Quality Assurance and Use of Data: Implements the strategic use of data to support the effective delivery of Care Management services. Maintains a Safe and Healthy Environment: Ensures implementation of all organization health and safety policies and procedures. Financial Performance: Works with the Executive Director to execute, monitor, and analyze the program budgets in collaboration with financial services. Ensures proactive and effective communication: Establishes and maintains frequent and regular communication with employees, colleagues, payors, and peer network. Ethics&Compliance: Creates and manages an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program. Supervisory Responsibilities: Direct supervisory responsibility for up to eight care manager staff and up to two extenders per each care manager staff. Pre-employment screening: Complete criminal background check. Name checked in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities). Drug testing. Education verification and other credentialing based on position requirements. Proof of employment history or references (if required). Positions that require driving must provide proof of driver's license, driver's insurance, and vehicle, if required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday Employee perks and discount program: to help you save money Paid Time Off: (full-time employees only) Health/Insurance: (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs: for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities Contract/contingent workers and interns do not qualify for any of the above benefits. EEO Statement: RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. J-18808-Ljbffr