Monroe 200 W Monroe St Chicago, IL 60606, USA Brightpoint (formerly known as Children’s Home&Aid) invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions. The HR Manager - Employee Experience serves as a trusted advisor and partner to Brightpoint’s leadership and staff on human resources and culture issues. Manages initiatives, processes, and procedures related to employee engagement, EDIBU (Equity, Diversity, Inclusion, Belonging,&Understanding), talent acquisition and management, performance management, employee relations, employee benefits, compensation, human resources policy implementation, and workforce planning. Core Responsibilities and Essential Job Functions: Supervision and Employee Relations Supervises, manages workload, and monitors performance of Human Resources Business Partners, Human Resources Generalists, Human Resources Benefits Associate, and other staff as assigned. Coaches leaders/supervisors on recruiting practices, employee performance management, talent strategies, and effective management of employee relations. Works closely with leaders/supervisors and employees to improve work relationships, increase job satisfaction, build morale, and increase productivity and retention. Oversees and manages resolution of employee relations issues, including providing consultation to Business Partners as they coach supervisors on Performance Improvement Plans and terminations. Analyzes and interprets results of exit surveys and reports of reasons for resignations to determine trends, identify issues, and develop solutions. Oversees the discrimination and harassment claims process, including investigations and conflict resolution. Hiring Processes and Compensation Manages and oversees hiring processes. Manages the development of job descriptions. Assigns salary grades and exempt/non-exempt status to job descriptions. Oversees the posting of open positions and the interviewing process. Approves salary offers and conditional employment. Ensures effective use of the hiring and onboarding portions of the human resources information system (HRIS). Networks through industry contacts and associations to identify and recruit qualified candidates. Manages the recruitment budget. Researches trends in salaries in the industry and recommends changes to the salary scale. Benefits and Employment Law Leads the annual open enrollment process for employee benefits. Ensures compliance with federal, city, and state employment laws. Maintains current knowledge of federal, state, and local human resource laws and regulations. Retention and Culture Helps coordinate and deliver staff engagement events and initiatives. Promotes equity, diversity, inclusion, belonging, and understanding (EDIBU). Collaborates with various teams to address issues of employee turnover and retention. Performance Management Leads the annual performance management process. Communicates information on the performance management process to staff. Administration, Policy, and Data Management Assists the Human Resources Director with reviewing and updating current policies. Maintains data on job openings, new hires, and other relevant metrics. Leadership Responsibilities: Develops Staff Maintains Program Standards Leads Program/Unit Forward Required and Preferred Qualifications and Skills: Bachelor’s degree required; Master’s degree preferred in the Human Resources field. A minimum of five (5) years of Human Resources experience required. A minimum of two (2) years of supervisory experience required. Demonstrates knowledge of human resources administration and employment laws. Excellent oral and written communication skills. Excellent interpersonal skills. Excellent analytical and problem-solving skills. Effective organizational and time management skills. Intermediate computer skills, including Microsoft Office Suite and HRIS systems. Additional Requirements: Travel locally and to other locations in the state (up to 20% of time). Job details: Compensation : Salary Range starts at $77k; offers are commensurate with candidate qualifications and experience. Benefits: Medical/dental/vision insurance, 3 weeks paid time off, 11 paid holidays, 401(k) with match. Schedule: Full-time, salaried. Regular business hours with remote flexibility 3-4 days/week. We invite you to become an active member of a team that supports, inspires, and challenges each other. If you are looking for an opportunity to do meaningful work, we encourage you to apply today. Brightpoint is committed to the principles of Equal Employment Opportunity and Affirmative Action. J-18808-Ljbffr