Location The Omni Homestead Resort&Spa Our employees are what make The Omni Homestead Resort&Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort&Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort&Spa may be your perfect match. Job Description The Host / Hostess is responsible for managing the flow of guest traffic in the restaurant and is expected to provide prompt and courteous service to all guests dining at the beautiful Omni Homestead Resort, both in person and over the phone. Hosts / Hostesses are responsible for greeting all guests, engaging in conversation when appropriate, and seating guests, accommodating special requests as feasible, ensuring an even distribution of guests across servers' sections. Responsibilities Assist managers in opening and closing. Answer phone calls. Seat guests. Control heavy volume at restaurant entrances. Knowledge of resort property. Inform guests about buffets&special events. Attend to and anticipate guests' needs. Familiarize with menus. Introduce server to guests. Greet guests. Knowledge of daily specials. Assign guest checks. Perform any other requested tasks by leadership. Maintain knowledge of various equipment including computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, and facsimile machine. Work in all areas of the resort, both interior and exterior, with exposure to weather conditions and hazardous chemicals, as well as food items and beverages. Qualifications Strong written and verbal English communication skills. Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications. Must be able and willing to stand for 8-10 hours each shift. Must be able to lift and carry up to 10lbs. Must be able to work a flexible schedule, with shifts including weekends, holidays, and evenings. Previous guest/customer service experience. Knowledge of appropriate verbiage for fine dining setting (preferred). Previous experience working as a host/hostess (preferred). Omni Hotels&Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and OFCCP's Pay Transparency Nondiscrimination policy statement . If you are interested in applying for employment with Omni Hotels&Resorts and need special assistance to apply for a posted position, please send an email to applicationassistanceomnihotels.com . All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today J-18808-Ljbffr