Job Description Job Description Firehouse Subs Shift Manager Firehouse Subs – Corporate Restaurants As an industry leading restaurant brand, Firehouse Subs continues to carry on our commitment to and passion for hearty and flavorful food, heartfelt service, and public safety. Our diverse team of Shift Managers thrive at helping to save lives and supporting their local communities by leading our Team Members in serving hot, delicious subs in a positive, supportive, guest-focused atmosphere. Overview: As a Shift Manager with Firehouse Subs, you are a recognized leader helping to uphold the values and standards that make our brand successful. Your goal will be to create a welcoming guest experience by delivering hearty and flavorful food with heartfelt service in a fast-paced restaurant environment. Your ability to lead, develop, and encourage your team in a positive and supportive way will earn you multiple advancement opportunities throughout your successful career with us. Come ignite your future and join our talented team of Shift Managers dedicated to making a difference, one mouthwatering sub at a time Benefits: At Firehouse Subs, we want our guests to feel right at home, so we make sure to always treat our Shift Managers like family. As part of the Firehouse family, you will enjoy perks like: Flexibility: Work the schedule that works for you with day or night shifts in a Full-time or Part-time position. Wellness: Your health is important to us, so we offer medical benefits as well as dental and vision coverage for all our Full-time Shift Managers. We also offer a free employee assistance program. Dress: Stay comfortable at work with our casual dress code of blue or black jeans paired with a company-provided Firehouse Subs Manager polo shirt and hat or visor. Food: Save hundreds of dollars on food and become a Firehouse Subs menu expert with your free Manager meal each shift. Location: Work close to home at any one of our locations in the area. Responsibilities Each day as a Firehouse Subs Shift Manager is an opportunity to learn, grow, and have a positive impact on your community. As part of our mission to sell more subs and save more lives, you will be responsible for: Engaging with guests so they are cheerfully greeted, get questions correctly answered, have orders taken promptly, and are always thanked sincerely. Leading our Team Members by example in keeping to Firehouse Subs policies, procedures, and standards while following all local, state, and federal regulations. Creating shift plans focused on achieving excellent guest service, a positive work environment for Team Members, and a successful and profitable restaurant. Communicating with Team Members and Managers while working together to meet the needs of our guest's and make sure all restaurant functions are completed. Supporting First Responders and local communities by participating in all Firehouse Subs Public Safety Foundation fundraising initiatives. Qualifications and Skills Must be at least 18 years of age High School Diploma or GED required; 2 years of college experience preferred 2 years of previous restaurant experience preferred Availability to work evenings, weekends, and holidays Demonstrated guest service principles Firehouse Subs, Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.