Location: Linden Ponds by Erickson Senior Living Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security&EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority. What we offer A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities – grow with the company as we open new communities and expand on our existing ones Compensation: starting at $22 hourly commensurate with experience Schedule: Thurs/Fri/Saturday 7am to 7pm How you will make an impact Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion Monitor the Emergency Call System for independent living Track the status of residents involved in emergency situations Monitor Fire Alarm System Dispatch ambulance, private ambulances, or 911 as needed What you will need Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges Effective communication skills with residents, visitors, and staff at all levels J-18808-Ljbffr