Job Description
NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets, and printers to networks, internet connections, security, and much more Job Summary The Nerd will complete desktop configurations, installations, and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills, and the desire to be a part of a growing and exciting team. Responsibilities Onsite computer solutions for Windows-based PCs and Apple computers Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers Network installation and maintenance (wired, wireless, LAN, WAN) Data recovery and loss prevention Virus protection and Spyware/Adware removal Computer security enhancement PC Hardware and software fault isolation and repair System repair and upgrades Software upgrade and installation One-on-one training Qualifications 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments Strong knowledge of PC troubleshooting and repair, both hardware and software/OS Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network, MCSE, etc.) Proficiency with peer-to-peer and client/server network configurations and troubleshooting Professional, high-energy, customer-oriented work ethic Valid driver’s license and a clean driving record Must be willing to submit to mandatory background check Compensation: $13.00 - $22.00 per hour JOIN OUR TEAM AT NERDSTOGO At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place. NOW HIRING We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate. Apply with Indeed (if you already have a resume on Indeed) Or apply here. required fields First Name Last Name Email Phone Yes, Text Me For the fastest response to interviews&follow-ups. Opt-out anytime. Let Us Text You Texting increases your chance for an interview. Texts for this job only. Opt-out anytime. How many years of computer repair experience do you have? Do you have your A Certification? Do you have a valid Driver’s License? Do you have onsite repair experience? Are you willing to submit to a background check? How many years of Customer Service experience do you have? The NerdsToGo Motto Nerds To Go is a fun place to work where customers and employees are respected and included. Every day is a unique opportunity to make a customer, be their hero, and create a new company advocate. Nerds To Go is a very employee-focused organization J-18808-Ljbffr