Responsibilities Support Information Technology (IT) and Operations (OPS) performance reporting activities with the objective of providing comprehensive insight to management on performance compared to strategy. Collaborate with the financial team and Pilotage team on yearly budget and monthly forecast exercises. Work with the executive team to optimize the department’s operational costs. Prepare custom views of costs for various stakeholders. Actively monitor staff metrics across the teams. Monitor recruitment across locations (US, Canada and India). Collaborate with HR on Internship program. Monitor vendor relationship with consulting firms. Participate in monthly staff reviews with the Pilotage team. Plan, coordinate and participate in the department’s governance meetings with staff (townhalls), stakeholders (front office, compliance/risk, regulators) and leadership team. Partner with the leadership team to define, prepare and communicate technology organization plans, including annual and 3-year strategic review, staffing, and financial trajectory plans. Provide independent, informed, unbiased insight including on the ground feedback to the CIO. Be an entry point for requests coming from transversal departments: including Finance, RISQ, Audit, Human resources as well as global counterparts in France and UK. Support CIO in the preparation of board, executive committee, and presentations. Collaborate with the leadership team, technology governance, HR and finance to track, analyze and report technology performance: OKRs, KPIs, project goals, and change initiatives, as needed. Analyze and report performance based on strategies and business goals and recommend areas needing improvement. Continuously improve overall business acumen and governance (performance metrics), operational, organizational, project/delivery, and financials. Provide digital tools and framework for management decision making to the managers leveraging the digital transformation capabilities and platform. Continue to enhance transparency (dashboards) on performance and progress. Drive initiatives such as end of year events, monthly communications, and promotion celebration. Promote Americas achievements and success stories within the Americas and global headquarters. Be a representative of the Head of Department to attend some meetings on their behalf. Profile Required 2 years of professional experience collaborating with Finance teams to streamline and optimize the accuracy of financial reports using tools including Apptio and Peoplesoft Expense. 2 years of professional experience performing staff management in a global team to provide actionable insights on turnover, seniority, and capacity issues utilizing tools (including Pyramid Planisware and HCMS Peoplesoft HR). 2 years of professional experience collaborating with an executive team to ensure the smooth governance of department. Proficiency in Microsoft Office Excel. 2 years of professional experience utilizing business intelligence tools (including ETL tools and dashboarding tools) to analyze, communicate, review data quality and inspect data. Qualifications Must have 2 years of professional experience working at a global financial institution performing financial planning and control including budget, forecast, optimization of operational costs, and trajectory monitoring. Educational Requirements Bachelor’s Degree or U.S. equivalent in Mathematics, Finance, Accounting, Computer Science, or related field. J-18808-Ljbffr