Job Description
West Creek 2 (12072), United States of America, Richmond, Virginia Associate, Tech S&G Events and Logistics Capital One’s Students and Grads team is at the forefront of developing future leaders. This role supports the Tech Students&Grads Program portfolio, which builds Capital One’s pipeline of top technology talent by delivering a program that communicates our technology innovation and impact while developing outstanding associates at the start of their careers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, challenges the status quo, and inspires personal growth along the way. If you are excited about helping others learn and building engaging experiences, you may be a fit for our team We are looking for an exceptional associate to own the planning and logistics of our signature events along with the engagement strategy for the Technology Students and Grads Programs. The ideal candidate will have strong planning, organization, and communication skills, in addition to meticulous attention to detail. Summary of Responsibilities: Partner with key program stakeholders to help execute signature Tech S&G Program Events (Experience Weeks, Onboarding, Graduation) supporting event and logistics support services (fun events, catering, swag, hotel room blocks, etc.) in accordance with Capital One's support process, standards and systems Own program budgets, which includes tracking, forecasting, and auditing information on a cadenced basis Handle escalated issues acting as a contact for associates requiring higher level of expertise in order to resolve issues quickly Help management identify and implement process improvements that enhance the associate experience and/or operational efficiency Ensure compliance to policies and procedures through monitoring and coaching Develop and execute strategies aimed at promoting the Capital One brand and developing a targeted candidate pipeline of university students Develop and coordinate ongoing campus hire and internship trainings and communications Manage program communications, including drafting and editing information to be distributed through Team calendar, Google Site, mailbox, newsletter and Slack Engage with senior leaders across the company to ensure consistently positive experience for the program’s associates and interns Build and own relationships with internal clients, stakeholders and external vendors Maintain upkeep of Google Drives and Google Sites spaces, including deckware, rosters, and access Basic Qualifications: Associate's degree or military experience At least 1 year of experience working in Event and Logistics Management or at least 1 year of experience in Human Resources or a combination of both Preferred Qualifications: Bachelor’s degree At least 2 years of experience in Event Management or at least 2 years of experience in Recruiting or a combination of both At least 2 years of experience in Human Resources or at least 2 years of experience in Marketing or a combination of both At least 1 year of experience with Project Management Experience working at a technology company Experience interpreting metrics and trends Ability to quickly and effectively adapt to change Proven problem solving, analytical and decision-making skills Ability to embrace new systems and process enhancements Willingness to work flexible hours due to varying needs within the program High degree of professionalism and integrity when interacting with all customer contacts J-18808-Ljbffr