Apprentice Job Locations US-IN-Highland Overview The Hearing Care Provider Apprenticeship Program is designed for individuals who desire to become a hearing healthcare professional who provides complete hearing healthcare through patient assessment, education, and hearing loss treatment. The Apprentice will complete the HearingLife Apprenticeship Program to gain the skills necessary to become a Hearing Care Provider and obtain the required state licenses. The program is comprised of both virtual and in-person classroom learning, hands-on lab learning, and side-by-side learning with a licensed Hearing Care Provider. The Apprentice will follow established curriculum and adhere to coaching and guidance provided by the assigned Preceptor. On average, the Apprentice Program takes 6 months to complete; however, this timeline may take up to a year, depending on state requirements. HearingLife Apprenticeship Program Overview: Training Permit: The Apprentice will be required to obtain a training license for the state of study at the start of the program. HHA Clinical Introduction - The program begins with Clinical Introduction Week, which builds a foundation of clinical skills. This week includes instruction, live demonstrations, self-guided labs, and Preceptor-guided labs. At the completion of the Clinical Introduction Week, a hands-on Clinical Skills Check will be conducted to verify skills learned. In-Clinic Practice with Direct Supervision - Following the Clinical Introduction Week and successfully passing the Clinical Introduction Skills Check, the Apprentice begins working hands-on in the clinic with guidance and mentorship from the Preceptor. In-clinic practice with Direct Supervision will continue until the Apprentice passes the HearingLife Clinical Certification. Each month the Apprentice Learning Plan Skills Development Measure will be completed to track development of clinical skills. Each week the Apprentice will submit a log for clinical hours. A minimum of 18 hours should be obtained each week. Each week the Apprentice will submit a weekly summary of learning and clinical experiences. Periodic meetings with the Clinical Training Team will be conducted to ensure continued progress. Distance Learning Program/Virtual Courses: 12-week coursework to learn concepts and principles building a foundation to become a Hearing Care Provider. Clinical Certification: Upon completion of hands-on learning and mastered proficiency in each clinical skill, a Clinical Certification will be conducted. Licensing and Exams - After completing the HearingLife Clinical Certification, the Apprentice may take state and/or national licensing exams as required by his or her state. Practical Exam - hands-on evaluation of clinical skills. Written Exam. Hearing Health Academy All The Right Things: Series of classes to help support learning of business principles. At the conclusion of the training program and upon obtaining state licenses, the incumbent will perform at the full capacity of a Hearing Care Provider by acting in accordance with required industry and state professional licensing standards. Responsibilities Essential Job Responsibilities: Exhibits friendly and courteous behavior in all customer interactions. Maintains schedule and regular touch points with Patients. Conducts Tympanometry examinations (where within the scope of practice) and Otoscopic examinations. Conduct pure tone air and bone conduction tests with and without masking. Conduct speech recognition threshold and word recognition tests with and without masking. Make personalized recommendations for amplification based upon patient needs. Handle fitting and dispensing hearing instruments. Provide follow-up care for amplification including adjustments, troubleshooting, and repairs. Providing counseling regarding hearing loss through a positive patient experience. Perform other duties as assigned by Management. Qualifications Key Competencies: Self-motivated Business Acumen Technical Capacity Collaboration Skills Communication Skills Education and Experience: At least 0-2 years of general full-time work experience, preferably in a Patient care or other related hearing or other health-care-focused setting involving direct contact with Patients. Understanding of HIPAA privacy obligations relating to Patient information and records. Minimum of a high school diploma, and a valid driver's license; (some states require an Associate's Degree as a minimum). Functional use of Microsoft Office Suite of products, and some familiarity with customer / Patient relationship management tracking systems. We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status. J-18808-Ljbffr