To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Customer Success About Salesforce: We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Overview: AI Transformation Advisors are orchestrators who guide customers through their AI transformation, ensuring each customer is considering the right factors at the right point in time from the presales part of their journey right up through launch. This role is pivotal: think of an AI CTO, a Generative AI specialist serving as both a strategic consultant and trusted technical and business advisor to our largest and most complex enterprise customers. You will dedicate 50% of your time to billable engagements and the remaining 50% to assisting in pre-sales activities. Your Impact: Responsibilities Billable Customer Engagements (50% utilisation target) Guide the successful execution of customer pilots, proofs of concept (POCs), and production software. Guide the delivery of Agentforce and other Salesforce AI projects. Act as an AI consultant to internal and external technical and business strategy teams. Build strong relationships with internal and external customers. Guide the application of methodologies like Design Thinking, Agile, SAFe, etc. Pre-Sales Support Craft and present compelling AI proposals and solutions to executive customers. Analyze and validate AI use cases to ensure they deliver measurable business value. Lead and support sessions that inspire AI adoption and ideation. Collaborate with our AI Engagement Managers to assess and prioritize AI initiatives. Continuous Learning and Innovation Contribute to the development of strategic AI roadmaps. Stay abreast of the latest advancements in AI technologies. Share knowledge and insights with the broader team. Collaborate closely with our Responsible AI team. Required Experience, Qualifications&Skills Experience Minimum of 10 years in technical consulting with a focus on AI/digital transformation. Proven experience in customer-facing roles, influencing customers from managers to C-level executives. Technical Proficiency Familiarity with Salesforce products and AI capabilities. Understanding of Generative AI technologies. Ability to act as a hands-on technical architect. Education Bachelor's degree or equivalent experience in Computer Science, Engineering, or a related field. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. J-18808-Ljbffr