Automated Health Systems Workforce Manager Marlborough , Massachusetts Apply Now The Workforce Manager is responsible for providing innovative leadershipand oversight of the Workforce Management (WFM) function for ContactCenter operations. The Workforce Manager owns the implementation andadherence to defined best practices for key WFM disciplines, including,but not limited to, optimized scheduling, work allocation, real timemanagement, WFM performance management, and network allocation. TheWorkforce Manager manages an effective reporting program that gathers,prepares, trends...
Automated Health Systems Office Manager Marlborough , Massachusetts Apply Now The Office Manager is responsible for assuring the smooth operation ofdaily office activities. This position will manage the day-to-day fiscaland administrative duties for the HCO Project. The Office Manager isresponsible for directing and coordinating office activities. Thisposition is directly responsible for employee payroll, benefitsadministration, accounts payable and purchasing. The Office Manageroversees the Administrative Assistants and monitors their performance.This position is...
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